Best Online Doctor UK (2026): How to Choose, and What It Costs
The best online doctor in the UK is a CQC-registered service that lets you see a GMC-registered doctor the same day, publishes its prices before you book, and can follow up in person if you need it. The Online GP by The Wellness is built to exactly that standard: phone consultations are £59 for 15 minutes, video consultations are £150 for 30 minutes, in-person appointments at our London clinic (10 Portman Square) are £220, and everything is booked on the web in about two minutes, with no app to download.
How to judge an online doctor service
"Best" depends on what you need, but the checks that matter are the same for everyone:
Regulated. The service should be registered with the Care Quality Commission (CQC), and every consultation should be with a GMC-registered doctor. Both are verifiable facts, not marketing claims.
Published prices. You should know the full cost before you book, not after you sign up.
Access. Same-day availability, seven days a week, and a booking flow that takes minutes.
The right consultation format for you. Phone, video, or in person - a service that only offers one format will not fit every problem.
A route beyond the screen. Some problems need an examination, blood tests or imaging. The best online services can step you up to in-person care instead of leaving you at a dead end.
Continuity. Being able to see the same clinical team again matters for anything ongoing.
What The Online GP by The Wellness costs
Phone consultation (15 minutes, GMC-registered doctor): £59
Video consultation (30 minutes): £150
In-person appointment at 10 Portman Square, London: £220
Prescriptions, sick notes and referral letters are included where clinically appropriate, issued same day by the consulting doctor.
Why patients rate the no-app, web-first model
Most large UK telehealth providers run inside their own app. That works for many people, but it means installing software, creating an account and keeping an app updated just to speak to a doctor once. The Online GP runs entirely in your browser: choose a time, enter your details, speak to the doctor. Nothing to install, nothing to maintain.
When the NHS route is better
If your problem can wait, NHS 111 and your own NHS GP are free, and some telehealth providers offer free appointments through NHS practice partnerships. For anything urgent but not emergency, those routes are worth using. Where a private online doctor earns its fee is speed, choice of doctor, longer appointments, and continuity - you are seen today, and you can come back to the same team.
Frequently asked questions
How quickly can I see a doctor? Same-day appointments are available seven days a week, subject to availability.
Do I need to download an app? No. Booking and consultations with The Online GP work from your browser.
Can an online doctor prescribe? Yes, where clinically appropriate. Prescriptions are sent to your nominated pharmacy; sick notes and letters are issued same day.
Is the service regulated? Consultations are with GMC-registered doctors, and care is delivered from our CQC-registered London clinic.
What if I need to be examined? You can be booked into our clinic at 10 Portman Square, often the same day, with blood tests and imaging available on site.
Book now
Same-day phone consultations are £59, video consultations £150, in-person appointments £220. Book online in about two minutes at theonlinegp.com - no app required.