Babylon Health Alternative UK: Where to Go Now for an Online GP
If you are searching for Babylon Health, here is what happened - and the simplest way to get the same kind of care today. Babylon Health, once the UK's highest-profile telehealth company, went into administration in 2023 and its UK assets were sold. Its private online GP service ended. The direct alternative for former Babylon patients is The Online GP by The Wellness: same-day phone and video consultations with GMC-registered doctors, booked on the web, with published prices (£59 phone, £150 video, £220 in person at 10 Portman Square, London).
What happened to Babylon Health
Babylon Health was a London telehealth company, once valued at nearly $2 billion, best known for its app-based GP consultations and its NHS GP at Hand service. In 2023 the company ran out of road: its UK divisions were placed into administration, it filed for bankruptcy in the US, and its UK assets were sold to US-based eMed (widely reported at the time; UK asset sale reported at roughly $620,000).
One detail matters for patients: GP at Hand, the NHS service Babylon ran, did not close. It was sold and continues to operate for NHS-registered patients in London under new ownership. What ended is Babylon's own private online GP service - the one many patients used and paid for directly.
So if you had the Babylon app for private consultations and it no longer works for you, you are looking for exactly what The Online GP provides.
What former Babylon patients usually need
A like-for-like replacement: same-day online GP consultations, prescriptions sent to a pharmacy, sick notes and referrals when clinically appropriate.
Simple booking: Babylon was app-based; many former users now prefer a service with no app at all. The Online GP books in your browser in about two minutes.
Transparent pricing: every fee published before you book - £59 phone (15 minutes), £150 video (30 minutes), £220 in person.
Somewhere to go when it is not straightforward: Babylon was digital-only. If a consultation reveals something that needs an examination, blood tests or imaging, The Online GP steps up to in-person care at The Wellness clinic, 10 Portman Square, Marylebone - often the same day.
How The Online GP compares to what Babylon offered
Consultations: Babylon offered app-based video and chat consultations. We offer phone (£59) and video (£150) consultations with GMC-registered doctors, no app required.
Prescriptions: sent electronically to your nominated pharmacy, same day.
Sick notes and medical letters: issued same day by the consulting doctor.
Regulation: care from GMC-registered doctors, delivered from a CQC-registered London clinic.
Availability: same-day appointments seven days a week, subject to availability.
Continuity: a doctor-led practice you can return to, with in-person appointments, diagnostics and ongoing care under one roof.
Frequently asked questions
Is Babylon Health still operating? Babylon as a company went into administration in 2023 and its UK assets were sold. Its private online GP service ended. GP at Hand, the NHS service it ran, continues separately under new ownership for NHS-registered patients.
I was a Babylon patient. Can I just sign up with you? Yes - book directly on our website, no app, no referral needed. If you have records from Babylon, bring whatever you have to your first consultation; our doctors will work from what is available.
Do you offer what Babylon's app did? The core of it, yes: fast access to a doctor, prescriptions, sick notes, referrals. The differences: no app, published prices, and a physical London clinic behind the online service.
What does it cost? £59 for a 15-minute phone consultation, £150 for a 30-minute video consultation, £220 in person. Prices are published in full on our website.
Book now
Same-day phone consultations from £59. Book online at theonlinegp.com in about two minutes - no app required.