Kry vs The Online GP (2026): An Honest Comparison
Choosing between Kry and The Online GP? Here is a factual side-by-side, including where each service is genuinely strong. Short version: Kry is a large app-based video-GP service with a free NHS route through partnered practices; The Online GP by The Wellness is a doctor-led London practice offering web booking with no app, published prices (£59 phone, £150 video, £220 in person), and a physical clinic at 10 Portman Square for anything that needs hands-on care.
The basics
Kry: European telehealth company (formerly Livi in the UK). Video consultations in the Kry app. Free via partnered NHS practices if you are registered with one; otherwise pay-as-you-go, currently £60 per appointment according to Kry's support pages (checked October 2026). CQC-rated provider.
The Online GP: the online practice of The Wellness, a London clinic. Phone consultations (£59, 15 minutes), video consultations (£150, 30 minutes) and in-person appointments (£220) at 10 Portman Square, Marylebone. GMC-registered doctors; CQC-registered clinic.
Where Kry is strong
The NHS route. If your GP practice is partnered with Kry, appointments can be free on the NHS. For non-urgent issues when cost matters most, that is hard to beat.
Scale. Kry is one of Europe's largest telehealth providers, with long opening hours seven days a week and a large clinician pool.
Established app. If you are happy in an app, the experience is polished.
Where The Online GP is strong
No app. Booking and consultations run in your browser. Nothing to install, nothing to update, no account software.
Published prices. Every fee is on the website before you book. Kry does not publish prices on its main website.
Phone consultations. Sometimes you do not want a video call. Our 15-minute phone consultation is £59 - comparable to Kry's £60 video appointment.
In-person backup. Kry is video-only: if you need an examination, a blood test, imaging or a procedure, you start over elsewhere. With us, the same practice continues your care in person, often the same day.
Continuity. A doctor-led practice rather than a clinician pool - you can come back to the same team.
Time with the doctor. Our standard video consultation is 30 minutes, not a short slot.
Price comparison (checked October 2026)
Kry pay-as-you-go video appointment: £60 (support.kry.co.uk). Free via partnered NHS practices where eligible.
The Online GP: phone £59 (15 minutes), video £150 (30 minutes), in-person £220. Prescriptions, sick notes and referrals included where clinically appropriate; medication itself is paid at the pharmacy.
Worth noting what the £60 vs £150 difference buys: Kry's appointment is a short app-based video slot; ours is a 30-minute consultation with a doctor who can also see you in person afterwards if needed.
Which should you choose?
Choose Kry if you are eligible for its free NHS route, you like app-based care, and your issue is a straightforward one-off.
Choose The Online GP if you want browser booking with no app, transparent published pricing, the option of a phone consultation, longer appointment times, or an online doctor who can also examine, test and treat you in person in London.
Frequently asked questions
Is Kry legitimate? Yes - a large, CQC-rated European telehealth provider. This comparison is about fit, not legitimacy.
Can both services issue prescriptions and sick notes? Yes, both can, where clinically appropriate.
Does The Online GP have an app? No - and that is deliberate. Everything works in your browser.
What happens if my online consultation shows I need to be examined? We book you into 10 Portman Square, often the same day. With an app-only service, you would be starting again with a new provider.
Book now
Same-day appointments seven days a week, subject to availability. Book at theonlinegp.com in about two minutes - no app required.